APAD to investigate Kelana Jaya LRT breakdowns
Thousands of Klang Valley commuters were left stranded after repeated LRT Kelana Jaya Line breakdowns disrupted peak‑hour travel, prompting a formal government probe.
The transport issues — which came right as the Ramadan period began — have sparked public frustration and urgent calls for accountability and improvement from authorities.
Why the recent Kelana Jaya LRT disruptions matter
For many residents and workers across the Klang Valley, the Kelana Jaya LRT Line is a backbone of daily commuting — connecting key hubs like Asia Jaya, Masjid Jamek, and KLCC. When service breakdowns occur, the ripple effects are immediate:
Crowded platforms and long wait times during peak commuting hours
Delays of up to 90 minutes for some commuters
Changes in travel plans and increased reliance on alternate transport
Because millions depend on this line for work, school, and daily errands, unexpected service interruptions can cause widespread inconvenience — especially during busy periods like Ramadan where travel demand increases.
What happened on 24 Feb 2026? A breakdown timeline
The chaos unfolded in multiple stages during one workday:
Morning Rush Breakdowns: A manually operated train caused a bottleneck between Asia Jaya and Taman Bahagia stations around 8 am, leading to a 90‑minute delay.
Afternoon Technical Glitch: Around 3 pm, trains faced issues with both train doors and platform screen doors at KLCC station, halting services temporarily.
Crowding and Contingencies: Rapid KL warned of heavy congestion at key stations and advised commuters to consider alternative routes using other MRT lines.
These aren’t isolated events; social media posts reveal frequent complaints about breakdowns on the same line, showing how recurring issues affect commuter confidence.
Government response: APAD investigation & Prasarana accountability
In response to the disruptions, Transport Minister Anthony Loke took decisive action. Key directives include:
APAD Investigation: The Land Public Transport Agency (APAD) has been ordered to investigate the breakdowns and determine if operational weaknesses are responsible.
Prasarana Explanation: Prasarana Malaysia Bhd’s CEO must explain the service disruptions and present an “immediate recovery action plan.”
Possible Sanctions: If APAD finds “unreasonable operational weaknesses,” sanctions against Prasarana may follow.
Minister Anthony Loke emphasised that commuters deserve efficient, reliable service, particularly during Ramadan when travel demands surge.
What Prasarana has said so far
Rapid KL — operated by Prasarana — apologised to commuters and provided updates as issues unfolded. Technicians were deployed to fix faults, and shuttle train services were used to help clear the backlog.
Historically, Prasarana has worked on service reliability improvements, and recent reports show a decrease in annual rail disruptions, but the Kelana Jaya line still records more incidents than desired — especially during peak hours.
Tips for commuters during LRT disruptions
If you rely on the LRT Kelana Jaya Line, here are practical steps to minimise stress during service issues:
Check real-time updates: Follow Rapid KL social channels for live service announcements before leaving home.
Plan alternative routes: Consider switching to MRT or Monorail lines, especially via Tun Razak Exchange to connect to the Putrajaya Line.
Travel outside peak hours: If possible, avoid rush hour where delays are amplified.
Use ride-sharing or buses: As a backup, services like buses or e-hailing can help you reach your destination when trains are delayed.
The bigger picture: LRT reliability & upgrades
Transport planners have acknowledged the need for infrastructure upgrades across the Klang Valley. The Kelana Jaya line has undergone periodic signal and system improvements in the past to modernise operations — work that sometimes causes planned service changes but aims to reduce breakdowns long-term.
While notable progress has been made — with disruptions falling significantly over the past three years — consistency remains key. Continued maintenance and investment, informed by APAD’s upcoming findings, will be critical to restoring commuter trust.
Frequently asked questions [FAQ]
1. What authority does APAD have over Prasarana?
APAD (Land Public Transport Agency) has regulatory powers to investigate public transport operations and can recommend actions or sanctions if service failures stem from unreasonable operational weaknesses.
2. Why is the LRT Kelana Jaya Line more prone to disruptions?
The line is one of the busiest in the Klang Valley, and age-related system issues, combined with complex signalling and peak demand, can contribute to occasional service breakdowns.
3. How can commuters stay updated on real-time service alerts?
Follow official Rapid KL accounts on Facebook and Twitter, as well as the myrapid website, for live updates during disruptions.
4. Will there be penalties for Prasarana if APAD finds weaknesses?
Yes — if APAD’s investigation confirms unreasonable operational weaknesses, action, including fines or regulatory measures, can be taken against Prasarana.
5. Are there long-term solutions planned to reduce these breakdowns?
Prasarana has ongoing upgrade and maintenance programmes aimed at modernising systems, improving reliability, and reducing service disruptions over time.
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